John Wooden once said “Don’t mistake activity with achievement.” Sadly, in the retirement plan industry, activity-based metrics have been the norm for measuring a plan’s success. Don’t be fooled, activity-based metrics don’t equal plan performance achievement. The actual performance of the plan is critical to having confidence you’re providing a good plan for your employees. Confidence can be attained by knowing you have a top-performing plan.
As a fiduciary, what you want most is confidence that you’re providing your employees with a good retirement plan. And, we know that a good plan is a top-performing plan. Makes sense. But many fiduciaries have no idea whether their retirement plan is a top-performing plan! Clearly, there’s a problem.
As a fiduciary overseeing an employer-sponsored retirement plan, what do you want? Protection? Good customer service from your vendors? An easy-to-navigate retirement plan website? Education for your employees?